From intake form to live receptionist — six steps, two weeks.
Every LoopLogic pilot-client runs the same playbook: we collect the office’s intake answers, connect the CRM you already use, capture the FAQ your team gives today, sync the calendar you already open, then cut the existing number over to the AI. Here is exactly what happens at each stage — and what you have when the receptionist goes live.
The exact playbook every LoopLogic pilot-client runs.
Each step is a fixed artifact — an intake form, a CRM connection, a FAQ packet, a calendar sync, and a cutover plan. You see what gets built before any tool gets touched.
01
Intake form fields
We send one short intake form (Google Forms) the office owner fills out on their phone. Twelve fields, ten minutes — every answer becomes a parameter in the receptionist’s prompt and the CRM record.
Business name, primary number, and after-hours behavior
Services, service area, hours, and emergency routing
Owner + on-call estimator email and phone
Lead tag preferences (insurance vs. retail, urgent vs. routine)
02
CRM connection
LoopLogic writes every qualified lead back to the CRM you already use. Read-only API access; we never touch existing records — just append new contact rows and create deals on booking.
HubSpot — Contacts + Deals, custom properties for lead score
Jobber — Clients + Jobs, route by service type
Salesforce — Leads + Opportunities, owner-scoped
Google Sheets — the fallback when there is no formal CRM
03
FAQ intake
We collect the 20–30 questions callers actually ask, plus the answer your office gives today. The receptionist mirrors the same wording — so callers hear your voice, not ours.
Pricing ranges and what determines a quote
Service area, scheduling lead times, and deposit policy
Storm-damage script tuned to hurricane / hail season
04
Calendar sync
Bookings drop straight into the calendar you already open. No new tool, no new login — the office sees the appointment, the property details, and the caller’s number alongside the rest of their day.
Google Calendar — two-way sync, conflict checking
ServiceTitan — Jobs + Dispatch board
JobNimbus — Work Orders with the attached property
Manual confirmation — fallback while calendar access is provisioned
05
Go-live
Three live test calls walk through the actual scenarios from step 1. Once the receptionist handles each correctly, we port the number, flip the after-hours routing, and the office gets a daily email summary on every booked lead.
Run the three pilot test calls and confirm outcomes
Port or forward the existing business number
Flip after-hours + holiday routing to the AI
Daily lead-summary email + weekly tuning pass for the first month
06
Submit your intake form
Once your free walkthrough is booked, you'll receive a confirmation email with a personal link to /intake. Ten minutes, eight fields — every answer becomes a parameter in the receptionist’s prompt and the CRM record.
Business name + IANA timezone
Calendar provider (Google / Microsoft / Cal.com / iCal URL)
A receptionist that handles your calls exactly the way your office would.
Live in two weeks from intake form to first booked lead
CRM writes back automatically on every qualified caller
Calendar is populated with property details pre-filled
FAQ is captured verbatim in the receptionist’s prompt
Daily email summaries on every booked lead + weekly tuning pass
/ Get started
Ready to onboard? Book a 45-minute walkthrough.
Free walkthrough — no deck, no commitment. We map how your office handles calls today against the five steps below and tell you which plan fits before any tool gets touched.