Reyes & Associates runs a four-attorney practice across family law, estate planning, and small-business disputes. After-hours calls used to stack up on a phone that nobody was watching — by morning, the prospective clients who needed help the most had already hired someone else. LoopLogic replaced that always-on burden with an AI intake flow tuned to how a litigation firm actually screens, qualifies, and books. Here's what changed in the eight weeks after it went live.
Bring us the current path from first call to consultation. We will map the intake questions, conflict screen, and routing decisions that could keep a prospective client moving while the office is closed.
Same three steps a prospective client hits at 9:47pm on a Wednesday — but the middle step now does the legal-specific work a solo practitioner used to skip past on a rushed callback.
A prospective client lands on the firm's site at 9:47pm, finds the intake button, and reaches the AI in under a second. The AI greets them by name, identifies itself as the firm's intake assistant, and sets the expectation that they'll either book a consultation tonight or hear back by the next business morning.
The first call no longer depends on whether a phone happens to ring at the right desk.
Before qualify or schedule, the AI asks the opposing party's name and the matter type. It checks the captured answer against the firm's existing client list in real time — if there's a hit, the inquiry is routed straight to the managing partner with a decline path ready, instead of burning the prospective client's time on a consultation that couldn't be accepted anyway.
The legal-specific step most solo intake tools skip — and the one that costs firms the most when it's missing.
Qualified inquiries land directly on the partner's intake calendar with the matter type, the opposing party's name, and the prospective client's contact details pre-attached. The partner walks into each consultation already knowing what to ask first — no second intake call, no reconstructing the story from a voicemail.
68 of the 142 captured inquiries became a booked consultation within 72 hours.
“I used to wake up to a phone full of voicemails I'd already missed — by 9am half of them had hired someone else. Now the AI handles intake, screens conflicts, and books straight into my calendar before I open my laptop.”
Free 45-minute session. We map how your after-hours inquiries, conflict checks, and consultation requests move through the office today — laptop open — and show you what the AI handles, what still flows to you, and what an intake button on your site looks like in the same shape as Reyes & Associates.
Three plans, sized to the work. One-time build fee for the system we design together, then a flat monthly retainer. No per-seat licensing, no per-call metering, no surprise invoices.
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Free 45-minute walkthrough. We map how your after-hours inquiries, conflict-of interest checks, and consultation requests move through the office today — and tell you which plan fits before any tool gets touched.
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